Billing
How to pay an invoice, when payment is due, and how retainers and project work are billed. Questions about a specific invoice: brandon@trubetech.com or (316) 347-7630.
Ways to pay
Every invoice includes a secure payment link. Open the invoice and pay from there.
Make checks payable to Trube Technologies LLC
and mail to:
1521 E 76th St S
Haysville, Kansas 67060
United States
The bank details are printed on every invoice. If you need them again, email brandon@trubetech.com or call (316) 347-7630 and we will send them to the contact on file.
Please put the invoice number on every payment made by check, ACH, wire, or any method outside the invoice's own payment link.
Our payment details do not change by email. If a message asks you to pay a different account, or to pay somewhere new, call (316) 347-7630 before you send anything.
Due dates
Payment is due upon receipt unless otherwise stated. If your service agreement states different payment terms, your agreement controls.
Thank you for your business.
Late fees
Invoices unpaid after 7 days are subject to a late fee of 1.5% per month (18% annually) or the maximum rate permitted by law, whichever is less.
The fee applies to the unpaid amount of each invoice. It is first charged at the end of the 7 days, then again every 30 days while any balance remains. It does not compound.
Retainers and projects
When you sign up for services, the first payment is due before services start. Anything that requires prepayment is due before it begins. Nothing starts until payment is received.
Monthly retainers are paid in advance and are due before the 1st of the month. If a retainer is unpaid after 7 days, the late fee applies and services are limited to essential support until the account is current.
Quoted project work is paid in full before work begins, unless we agree otherwise in writing.
Questions
Email brandon@trubetech.com or call (316) 347-7630, and include the invoice number.
Trube Technologies LLC, 1521 E 76th St S, Haysville, Kansas 67060.
Start a conversation
Tell us as little or as much as you like. A response comes from a person who read it, not a queue.