For tattoo and piercing shops
You put your name on every piece. Keep it off the scams.
We act as the IT department for tattoo and piercing shops. We can even set up a phone system that answers calls and books appointments, so your artists keep their gloves on. We also look after your email, computers, backups and website.
The phone, handled
Keep your gloves on.
Your artists should not have to stop mid-piece, peel off their gloves and grab the phone. We can set up a phone system that answers your calls for you and books appointments, so your artists can keep working.
You do not need to be a computer person. It only knows what you tell us: your hours, where you are, your prices, how to get ready for a tattoo or piercing, and your rules on deposits. When someone calls, it only repeats what you gave us, in plain, friendly sentences. For anything medical, it sends the caller to your shop. No "press 1 for this" menus.
We do not just set it up and walk away. We set it up, we manage it, and we take care of it. If you change your prices, add an artist or want it to say something different, tell us and we change it.
How the phone system works
From a ringing phone to a booked chair.
Here is what you will see:
- You tell us about your shop: your hours, prices and deposit rules.
- Someone calls, the phone gets answered, and the appointment gets booked.
- You get a written copy of every call, so less slips through. Callers are told the call is being written down.
- Something new to add, like a price change or a new artist? Tell us and it is done.
You stay in charge of what it says and what it can book. We do the work.
Your website
A website that keeps up with your posts.
Your work is your best ad, and you already post it on Facebook and Instagram. Your website can show those posts, so the pictures show up on your site without anyone retyping or re-uploading a thing.
This works for your shop, and for each artist too. Every artist can have their own page on your site that shows their latest pictures from their own Facebook or Instagram. All they have to do is post, the same way they do now, and their page shows their latest work.
We set it up and look after it. You do not have to learn how any of it works. If Facebook or Instagram change how they work, we may need to update it.
Guest artists
Bring in a guest artist like a new hire.
Some shops have artists come through for a short stay. We can set each one up the way you would set up a new employee:
- The artist makes an account for your shop's page.
- The artist connects their own Facebook or Instagram account. We never need their password.
- Their own page shows up on your site with their latest work.
Each artist stays in control of their own account.
What a free look covers
How does your shop look from the outside?
All we need is your web address, the part after the @ in your email, like yourshop.com. No passwords, no logins, nothing to install. We look at your website and email the way a scammer would, from the outside:
- Can someone send an email that looks like it came from your shop?
- What can anyone learn about your shop just by looking at your website and email settings?
- Does your website look up to date, with the right hours, phone number and address?
You get a short report in plain words. You can give it to whoever looks after your computers, or to us.
A full book on a Saturday
What stops a shop day:
- The front-desk computer freezes with a client in the chair and a waiver to pull up.
- Calls and walk-in questions pile up while the phone line is down.
- Booking and deposit emails that never arrive, or land in the junk folder.
- A website that still shows old hours, or last year's price list.
When everything stops working and you cannot tell if it is the computer, the software, the internet or the phones, wouldn't it be nice to have just one number to call? (316) 347-7630
Your files
Your files, backed up.
If a computer fails, you still need your files.
We back up your files to your own online storage, such as the storage that comes with Microsoft 365 or Google Workspace, away from your shop. We do not keep your files ourselves; they stay in your account.
Deposits and bookings
A scammer can pretend to be your shop.
Clients send deposits for a booking, often to an address they found in an email or a message. That makes your shop name worth faking.
If your email is not set up right, a scammer can send a message that looks like it came from you. It says, "To keep your appointment, send your deposit to this new account." The client pays the scammer, shows up with no deposit on file, and blames your shop.
Email protection is part of what we do for shops: we set up your email so it is much harder for anyone to send messages pretending to be you.
When your crew changes
What a new artist, piercer or guest can find on day one.
- A computer that can be ready to go, with the right programs set up.
- A shop email address that is protected, and access limited to only what the job needs.
- One number to call, with a team that keeps track of how your shop is set up.
When we host it or manage it, we can also keep your shop's website up to date, so the hours and phone number people find are the right ones.
We run our own company on the same setup we manage for clients.
See what a scammer sees.
Send us your web address and nothing else. There is no obligation, and the report is yours either way.
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