Pricing
$10,000/mo
74 included hours/month
$10,000/month covers a growing company's regular support load -- ongoing administration of Microsoft 365, Google Workspace, or whatever platform you're already on, device support across a larger user base, onboarding and offboarding as the team grows, and routine advisory conversation as new systems get added. Same billing principle as every tier here: you're paying for the work you actually request, not for a seat filled for a set number of hours a day regardless of what it produces.
Included at every company tier
Don't have a platform yet? We can make a recommendation based on your needs, set it up and manage it for you. The platform itself (Microsoft 365, Google Workspace, whichever fits) is billed to you directly by the provider without any markup by us.
Additionally, we offer packages to manage your website too -- hosting, domain, security, and ongoing content updates. See Website Management →.
Plus the client self-service portal at no extra charge -- add User, Offboard, Revive, and Reset Password -- self-service, real-time, company directory with click-to-call, email signature generator, resources / knowledgebase, billing and invoice links.
How this bills
Every tier bills the same way: for the work you actually ask for, not for presence. No paid breaks, meetings-about-meetings, or downtime factored into the invoice the way a full-time hire's cost structure works. Past your reserved hours, work continues automatically at $150/hr -- nothing stops, nothing needs approving.
The part that isn't the hour count
A reserve of up to 74 hours to use in a given month. Even if you use fewer, the difference isn't wasted -- you were paying for the guarantee they were there the moment you needed them, not for hours consumed on a meter. Any real technology problem in scope -- including something you didn't think to ask about at signup -- gets a direct answer, not a ticket queue, a web form, or a hand-off to someone else. And what you tell us stays with you: we don't discuss one client's business with another, full stop.
Start a conversation
Tell us as little or as much as you like. A response comes from a person who read it, not a queue.