Services & pricing
This page exists so you never have to ask what something costs -- every service, every price, no surprises. If a client asks what we offer, this is the honest answer.
IT management
A named technologist, permanently accountable for your systems -- not a ticket queue. Every tier includes the same client portal below at no extra charge.
Every tier reserves capacity at $135/hr -- a discount on time you were going to use anyway, not a cap on it. Work beyond your reserved hours continues automatically at the standard $150/hr rate; nothing stops and nothing needs approval.
For anything the tiers below don't fit -- sized to your business in conversation, not off a menu.
Reserved hours are calculated from two things: operating load -- keeping what you already have running, scaled to your people, devices, and systems -- and reserved capacity for the advisory and forward-looking work that keeps a technology plan from standing still. The four tiers below are common sizes of this same product, all at the same $135/hr rate -- Custom is that product sized to fit a business that doesn't match one of them, not a smaller or lesser version of it.
$5,000/mo
37 included hours/month
Small executive teams that need dependable monthly IT support.
$10,000/mo
74 included hours/month
Growing companies with regular support needs, users, devices, and Microsoft 365 administration.
$15,000/mo
111 included hours/month
Multiple affiliated companies, shared ownership groups, or organizations with overlapping staff and systems.
$20,000/mo
148 included hours/month
Larger ownership groups, acquisition-heavy companies, and organizations requiring significant reserved support capacity.
Overage beyond a tier's included hours: $150/hr, billed in the same month.
Included at every tier
A request submitted through the portal bills at 50% of the equivalent phone/email-request billed time -- a form is genuinely faster for us to act on than the same request gathered by phone, and that real difference is what you're paying less for, not a discount for its own sake.
Add-on
Available alongside Business tier and above. Strategic technology leadership -- roadmap, vendor decisions, budget oversight -- without a full-time executive salary.
$6,500/mo
A comparable full-time hire runs $230,000–$285,000/year in salary, payroll tax, benefits, and retirement match.
Separate offering
Your own company knowledge system -- the same tool Trube Technologies runs on itself -- tied into your real email, calendar, and files, with an AI that actually knows your company. Your data stays in your own Microsoft 365 tenant, always; nothing is migrated out, and cancel any time with nothing left behind.
$150–$200/connected mailbox/mo
$500/mo minimum. Billed on your organization's real total mailbox count -- a figure you can verify yourself in your own Exchange admin center, not a number only we can see.
One-time onboarding (initial setup, historical mailbox scan, folder mapping): $1,500–$5,000, depending on scale.
Websites
Design and development is always a separate, bid project -- it is never included in an IT management retainer, whether or not you already have one with us. Hosting for a new build starts the year after launch, not the year of the build itself.
$600–$900/year
For an existing site -- yours or one you bring us. Hosting and minor upkeep only; this tier does not include building or redesigning anything.
$2,500–$5,000
A small, unchanging site -- a handful of pages, no interactivity, no database. Considerably less than a full build.
$10,000–$20,000
Anything fully functional, interactive, database-driven, or integrated with anything else -- a real web application, not a brochure.
Start a conversation
Tell us as little or as much as you like. A response comes from a person who read it, not a queue.