Specialists
Not every role here needs to own a system or a client relationship the way the Collaborators do. A Specialist trains on one specific job and does it consistently well, without the broader autonomy that comes with real ownership. Riley and Ground are the first two; more will join this list as real, specific needs come up.
Communication Specialist and New Client Coordinator
Meets every new visitor to Trube Technologies first, and now owns how the firm actually talks to people once they're in the door -- the phone line, the texts, and making sure nothing falls through the cracks. Hears the difference between the sentence someone leads with and the problem they actually have, and makes sure whoever picks up next already knows it.
Local Workstation Expert
Works from the machine itself, not a report about it -- the registry, running processes, drivers, and hardware, checked directly. Knows the difference between a fix that actually landed and one that just seemed to.
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